Privacy Policy

Who We Are

Pink's Window Services is a residential and commercial exterior cleaning company serving Boca Raton, Fort Lauderdale, and the surrounding South Florida area. We provide window cleaning, power washing, gutter cleaning, roof washing, house washing, solar panel cleaning, and related services.

Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, email address, and service address
• ZIP code, project details, preferred service frequency, and how you heard about us
• Property access information you choose to share (gate codes, pets, special instructions)
• Payment information when you book or pay for a service

We also collect information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and referring source. We collect this through cookies and standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and provide service estimates
• Schedule, perform, and follow up on services you book
• Send appointment reminders, service updates, quote information, and customer service messages by phone, email, or text
• Process payments and maintain customer records
• Improve our website and services
• Comply with legal obligations

SMS and Text Message Communications

By providing your mobile number and opting in through our website, by phone, or in person, you consent to receive text messages from Pink's Window Services related to your quote, appointment, project, and service updates. Carrier Liability Disclaimer (carriers not liable for delayed/undelivered messages)

Message frequency varies based on your activity with us. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services from us.

Information may be shared with service providers that help us operate our business (such as our CRM and scheduling platform), but those providers are not permitted to use your information for their own marketing.

How We Share Information

We do not sell your personal information. We share information only as follows:

• With service providers who help operate our business (CRM platforms, payment processors, scheduling software, email and SMS delivery providers)
• With our team members and subcontractors who perform the services you've requested
• When required by law, court order, or to protect our rights and the safety of others
• In connection with a business transfer, merger, or sale, with notice to you where required

Mobile information and SMS consent data are excluded from all third-party sharing for marketing purposes.

Cookies and Tracking

Our website uses cookies and similar technologies to operate, measure traffic, and understand how visitors interact with our site. You can control or disable cookies through your browser settings, though some features of the site may not function correctly without them.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may:

• Opt out of text messages at any time by replying STOP
• Opt out of marketing emails using the unsubscribe link in any email
• Request access to, correction of, or deletion of your personal information by contacting us using the information below

Depending on where you live, you may have additional rights under applicable privacy laws.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Material changes will be communicated through our website or directly to you where required by law.